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Self Service Center

Here is a collection of self help videos & documents for setting up installing new devices, alert notifications, schedules & user codes and more. If there is something on this page that you do not see, feel free to contact us directly and we will get back to you as soon as possible.   If you need assistance please feel free to call our service department (888) 687-6664.


Alert Notifications & Schedules

Setup alert notifications, user codes & schedules

Battery Replacements

A collection of self help videos for replacing your the batteries in your devices

Device Installation

A collection of self help videos for adding a new device to your account

Business Security

A collection of videos for setting up user codes, notifications & schedules, analytics & more


User Manuals

Security System User Manuals

Alarm Permits

Before you install home security equipment, there’s one requirement that may come as a surprise – a security alarm permit.

False Alarm Prevention

False alarms make your security system less reliable and credible.



Answers to your questions.


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