Absolutely the best service! From the start Russell Broussard's expert counsel helped my wife and I realize the home theater system of our dreams. The sales process was wonderfully simple. Then the installation blew us away! Tim and… More Adam out of the Austin location couldn't have been more careful, informative and fun! They set everything up synced the components and even vacuumed all areas of the room. We plan to ask for all these gentlemen again on our next project! Thanks so much for exceeding our expectations!
The entire staff that I worked with was AMAZING! The sales team (Glenda and Stephanie) and the field guys (Malcolm, Abel and Nathan) are exceptional to work with. The equipment and app are easy to use. Highly recommended. Keep up the… More great work!
We built a new home just a little over a year and we decided to go through BSG for our alarm system, which we decided to add keyless entry, thermostat, garage door open/close sensors, and doorbell camera which is all tied into one App.… More This allows us to control via phone or computer anywhere in the world. We also went with BSG to install a audio/video equipment in our media room (speakers, receiver, amp, projector, screen, lighting and wire management). Throughout the entire process each department from accounting to the technician provided excellent customer service and professionalism. This team of professionals have exemplary customer service skills. Each person that I have interacted with has gone above and beyond to ensure the customer is satisfied. On one occasion Alex and Johnny came to my home to look at a device that required their attention and addressed the problem, provided me with a solution and executed it to my satisfaction. I am very satisfied with being a customer for BSG and highly recommend them to anyone interested in getting an alarm system, media room, video camera or with smart home technology. Thank you to Thelma, Mark, David, Johnny, Shaddy and all the individuals who assisted us throughout the entire process.
We had BSG install our alarm system yesterday. Johnny was our installer and he was so helpful, kind, considerate and even did an amazing job of cleaning up after himself while here. When someone is in your home and in and out of your bedrooms… More for several hours including while your kiddos go down for a nap....you want someone as exceptional as Johnny. We're already thrilled with our service and all components! Johnny was so thorough in setting up the system and showing me how everything operates both in the app and online as the options vary. My husband was pretty impressed with my knowledge level when he got home!