This means that the alarm system has lost power (electricity). Please check the outlet that the transformer is plugged into to see if it is operational. (You might just have a circuit breaker that needs to be reset.) If the outlet is working properly a service call is needed.
There could be several reasons for the system not being able to communicate. Problems with your phone service, malfunction of the system, etc. Please contact us so that we can evaluate the problem for you.
This method should only be used as a final alternative for disarming a system and clearing the problem. The battery that is located in the box in one of your closets must be unplugged (take both terminals off of the battery). You must then also remove the transformer that is plugged into one of your electrical outlets.
The system is telling you that one of your zones is open. You might have movement in front of a motion detector or one of your doors / windows might not be completely closed. If your alarm recently went off then the system needs to be cleared and then it will be ready to arm.