Qolsys Panel 2 System: Top FAQs Answered

#1. If my system is not armed, can I still send an emergency signal?

If you need need to send a police, fire, or a medical emergency but your system isn’t armed, you can send a manual emergency panic signal.

To do this, simply press the icon in the bottom right corner and select the appropriate emergency.

*Note: It’s important to note that depending on where you are, not all options may be made available.

#2. How can I cancel an emergency panic signal?

If you accidentally signaled an emergency panic signal, simply press the “cancel” X button, then enter a valid user code.

#3. How can I bypass certain sensors when arming the system?

If you’re arming your system and you don’t want to arm all of your sensors, simply press the circle next to the system to successfully bypass it.

#4. How can I disarm my system?

There are several convenient ways to disarm your system:


You can manually disarm your panel by touching the icon in the center of the screen. After pressing the icon, you’ll need to enter a valid code.

If you fail to enter a valid code within the time limit, an alarm will trigger.

*Note: When the system is manually disarmed, the panel will take a picture of the person with the date, time, and name of the user.

Disarming Remotely

You can also disarm your system even when you are away.

To do this, just login to your mobile app on your smart device and press the “disarm” icon.

Disarming Automatically

You can use Bluetooth to automatically disarm your Qolsys Panel 2 system from an “Armed Away” status when you get within range.

To connect your phone, follows these steps:

Step 1: Swipe down to access the settings tray

Step 2: Touch “SETTINGS”


Step 4: Enter your code


Step 6: Put your Bluetooth device in “pairing” mode

Step 7: Touch “ADD DEVICE” The panel will begin searching for new devices in range (It may take up to 60 seconds)

Step 8: Select your device from the list

Step 9: Touch “Pair”

Step 10: When the messages appear on your phone and IQ Panel, ensure the numbers match and touch “Pair” on each

#5. When someone disarms a system or enters an invalid code, where are the pictures stored?

Disarmed Photos

When someone disarms the panel manually, the built-in camera takes their picture and stores it in their ARM/DISARM section.

These photos are tagged with a username of the individual’s code, as well as a date and time stamp.

Invalid Code Entry

When an invalid code is entered, the build-in camera takes a picture of the person and saves it in the “SETTINGS” section.

#6. How can I see the status of my security and smart home devices, and more.

To see the status, simply navigate to the systems page.

#7. When my panel is not in use, it turns into a customizable photo frame. How can I add photos, and how can I delete them?

How to Add Photos

  1. First, save your photos to a Micro SD card
  2. Enter the SD card into the slot on the panel’s side.
  3. Press “ADD”
  4. Then select each photo you’d like to use. If you want to use all of them, press “select all.”
  5. Choose either “Add” or “Replace”

How to Delete Photos

You can either replace your photos on the Qolsys Panel 2 by clicking on “replace.” This will delete the current photo son the panel and replace them with the new selected photos.

Or you can click on a photo and simply press “delete.”

#8. What user accesses are there?

There are 3 different user access levels:

Master: With this access, you can get to all panel functions, the camera, as well as the system settings.

User: This level allows you to access the panel functions as well as the camera. You can’t access the system settings though.

Guest: This level can disarm and arm the system and is generally given to those who would use the Qolsys Panel 2 system temporarily.

#9. How can I reboot my system, it’s giving me some errors.

To reboot your system, simply follow these steps:

  1. Swipe down to access settings tray
  2. Touch “SETTINGS”
  4. Enter your master code
  5. Press “Panel Reboot”

#10. My panel doesn’t seem to be sending or receiving signals, what should I do?

You will want to run the Dual Path Test. To do this:

Step 1: Swipe down to access settings tray

Step 2: Touch “SETTINGS”


Step 4: Enter your master code*

Step 5: Touch “System Tests”

Maximize the Qolsys Panel 2 System Features

Put your Qolsys Panel 2 System to good use with the above information and maximize your home security.

If you have any questions about the Qolsys Panel 2 System that we didn’t answer above, feel free to contact a BSG expert 855-MYSMARTHOME.

If you’re looking to get this panel with a home security system please click here.