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Shavano Park Home Security Systems

Get Alarm Monitoring as low as $14.95 / month*

[/fusion_text][fusion_checklist hide_on_mobile=”small-visibility,medium-visibility,large-visibility”][fusion_li_item icon=””]$0 Installation $0 Activation
[/fusion_li_item][fusion_li_item icon=””]No Money Down
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No Contract Required

[/fusion_li_item][fusion_li_item icon=””]Local Texas Company
[/fusion_li_item][/fusion_checklist][fusion_separator style_type=”none” sep_color=”” border_size=”” icon=”” icon_size=”” icon_circle=”” icon_circle_color=”” alignment=”center” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” top_margin=”20px” /][fusion_button link=”tel:+18556976278″ text_transform=”uppercase” title=”” target=”_blank” link_attributes=”” alignment=”” modal=”” color=”custom” button_gradient_top_color=”#ffc107″ button_gradient_bottom_color=”#ffeb3b” button_gradient_top_color_hover=”#ffeb3b” button_gradient_bottom_color_hover=”#ffc107″ accent_color=”#000000″ accent_hover_color=”#000000″ type=”flat” bevel_color=”” border_width=”” border_radius=”” border_color=”” border_hover_color=”” size=”xlarge” stretch=”default” icon=”fa-mobile-alt fas” icon_position=”left” icon_divider=”no” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”btn-cta” id=””]Call (210) 202-0525[/fusion_button][/fusion_builder_column][fusion_builder_column type=”1_2″ type=”1_2″ layout=”1_1″ gradient_top_color=”” gradient_bottom_color=”” gradient_type=”vertical” gradient_direction=”0deg” gradient_force=”yes” spacing=”” center_content=”no” link=”” target=”_self” min_height=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_position=”left top” background_repeat=”no-repeat” hover_type=”none” border_color=”” border_style=”solid” border_position=”all” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”0px” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=”” last=”true” first=”false” box_shadow=”no” border_sizes_top=”0px” border_sizes_bottom=”0px” border_sizes_left=”0px” border_sizes_right=”0px”][fusion_text columns=”” column_min_width=”” column_spacing=”” rule_style=”default” rule_size=”” rule_color=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=””]

SECURE YOUR HOME OR BUSINESS TODAY!

GET A FREE QUOTE FAST!

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LIMITED TIME

SPECIAL OFFER!

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3 Months

Deferred Payment

*with qualifying purchase

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24/7 UL Certified Monitoring
Fire Monitoring
Burglary Monitoring
Medical Alert Monitoring
5-Diamond Certified
No Landline Required

[/fusion_content_box][fusion_content_box title=”Home Automation” backgroundcolor=”” icon=”” iconflip=”” iconrotate=”” iconspin=”no” iconcolor=”” circlecolor=”” circlebordersize=”” circlebordercolor=”” outercirclebordersize=”” outercirclebordercolor=”” image=”” image_max_width=”” image_height=”” link=”” linktext=”Read More” link_target=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]

Free Smart Phone App
Control From Anywhere
Easily arm and disarm your system
Control Your Thermostat
Smart Lights & Automated Shades
Event Notifications in Real Time

[/fusion_content_box][fusion_content_box title=”Shavano Park Home Security” backgroundcolor=”” icon=”” iconflip=”” iconrotate=”” iconspin=”no” iconcolor=”” circlecolor=”” circlebordersize=”” circlebordercolor=”” outercirclebordersize=”” outercirclebordercolor=”” image=”” image_id=”” image_max_width=”” link=”” linktext=”Read More” link_target=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=””]

Complete Home Security Systems
No Contract Required
Protection You Can Count On
We Beat Any Written Quote by 10%
Guaranteed Lowest Prices
Local Texas Security Company

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Home Security & Alarm Monitoring in Shavano Park, TX

Complete Home Security Systems & Protection You Can Count On

24/7 365 Alarm Monitoring
FREE Mobile App
Remote Arm & Disarm
FREE Alarm System Checkup
FREE Battery Backup
FREE Yard Sign
FREE Window Stickers

In addition to protecting your home 24×7, our interactive services powered by Alarm.com may lower your utility bills, and simplify your life, by connecting all the technologies that run your home. With our simple to use app you’ll have complete control over your Shavano Park home security system from anywhere in the world.

The goal of BSG is to offer quality products and home security services at affordable prices. We pride ourselves on our customer service and professionalism, and offer a personal guarantee that every aspect of our business is top of the line — our services, our products and our relationships with our Shavano Park customers.

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Builder Systems Group (BSG) Home Security

12702 Cimarron Path, San Antonio

4.9 857 reviews

Rachelle Johnson ★★★★★ 4 weeks ago
Carlos Borrell was the technician who serviced our home. He was very prompt and arrived ahead of the scheduled time (which we really appreciated). He was very patient and thorough in answering our questions … More and was very informative in that he explained everything he planned to do to perform installation on our home. He even helped us schedule another appointment for a future installation.
sherry s ★★★★★ 4 weeks ago
I received great service from Carlos Borrell! My system required replacement of a device that wasn’t working properly. Carlos came right on schedule and was courteous, professional and knowledgeable. … More He got my system completely restored without problem. His service was consistent with my experience with BSG overall - great, hard-working and very capable technicians who consistently aim to achieve customer satisfaction.
Pam Legvold ★★★★★ 4 weeks ago
Mark Ramirez was our technician. Fantastic worker and job well done. Friendly and courteous. Was super good at explaining everything to us. We highly recommend him.
Key Kool ★★★★★ 4 weeks ago
Carlos Borrell came to install in our new home. Along with doing everything we ordered, he noticed a few things that needed fixing / adjustments, and went out of his way to correct them for us, even though … More it wasn’t his responsibility. He says he’s OCD, but he’s simply a very detail oriented, highly skilled service technician who is friendly, courteous, and proud of doing great work. Thank you Carlos, our family appreciates the effort you put into protecting our home, and making sure we have everything set up the correct way. 🙏🏽
Irene Cruz ★★★★★ 4 weeks ago
Carlos Borrell did a great job. He was very knowledgeable and very professional. He explained thoroughly step by step. I would definitely recommend BSG for your alarm company and Carlos as your next … More technician.
Nandish Thukral ★★★★★ 4 weeks ago
We were more than satisfied with Martin’s work at our home. Not only did he do an amazing job on our installation, but he actually fixed many errors which had been made by prior installation crews. He’s … More extremely knowledgeable, patient, and meticulous in his work. He worked tirelessly to ensure all of our needs and request were met. I would not hesitate to hire him again to work on our home.
Zul-Tan Jackson I ★★★★★ 4 weeks ago
Our tech today, Carlos Borrell did an amazing job with installing and explaining how our security system operates. Detail by detail and really didn't leave anything out! He even installed a front … More door security lock mechanism which we asked for, but wasn't on the initial contract. Thank BSG for the security and thank you Carlos! Big asset to the company!
Aquilla Scott ★★★★★ 4 weeks ago
Mr.Borrell was very professional. He took the time to ensure we understood every step he was taking and how to work our equipment. We were very appreciative of his thoroughness and attention to detail. … More Great work!
Aaron Matlock ★★★★★ 4 weeks ago
Carlos Borrell Carlos was very helpful and knowledgeable. He efficiently got our system initiated and customized, and he made sure that we understood the function of all the components. Friendly, helpful … More and knowledgeable.
Hector Nunez ★★★★★ 4 weeks ago
Great experience with BSG. The installer Carlos Borrell was really informative about the alarm system he installed for us. He gave us really good information about how the product works and answered all … More of our questions with promptness and professional answers. Highly recommend BSG.
Brandi Jones ★★★★★ 4 weeks ago
Carlos Borrell provided amazing service. He called when he was on the way. He explained everything before getting started and made recommendations. Once complete he explain and made sure I was comfortable … More using the system.
Enrique Johnson ★★★★★ 4 weeks ago
Carlos Borrell was absolutely wonderful! Took his time explaining everything and was patient with all our questions. Great with our fur babies as well. Very knowledgeable! Absolutely recommend!
syed ibrahim ★★★★★ 4 weeks ago
We are building our new home in Austin with Coventry Homes and had a pleasant 2 hour virtual meeting with Andrew Turkasz from BSG regarding our low voltage and electrical needs. Andrew been stellar on … More understanding our needs and helping us design our home within our budget. His expert advice has helped us taking some vital irreversible decision during this process. His empathy towards our taste and innovative ideas towards our needs has made this unforgettable experience in our home building process.He is the one trusted advisor you can rely on your electrical needs !! Thank you Andrew and BSG.
Daniel Mendez ★★★★★ 4 weeks ago
Carlos Borrell was awesome today! He gave us excellent service! Took the time to explain everything with detail. Thank you Carlos!
Pooja Shah ★★★★★ a month ago
Whole team at BSG have gone above and beyond! Especially Stephanie, Carlos Borrell and Enrique! They understood the urgency and quickly made it happen. Gave great advice and despite having mom brain they … More are extremely patient. Thank you very much.
Nathaniel Young ★★★★★ 2 months ago
Carlos Borrell was the best. He was like a Navy Seal when he showed up. Nobody at BSG would climb on my highly-inclined roof, but Carlos was not afraid. He accomplished the mission, and then he set up … More my camera to capture the thieves in my neighborhood. I am greatly appreciative, and I highly recommend him.
J. Carr ★★★★★ 2 months ago
Carlos Borrell was an excellent technician. He explained everything very thoroughly and was very respectful of my residence. Highly recommend! Thank you BSG for hiring such an outstanding professional. … More
Mario Allen ★★★★★ 2 months ago
Mark came out and set up our home security system. True professional and Customer Service oriented in representing BSG. Martin also installed a 55 inch TV in my garage. He was very much on time and … More he really did an exceptional job on advising me on system as a whole. Very knowledgeable on automation far as Informing me on the capabilities of the various APPS and Direct TV that was located on Television . He also reinforced my understanding on applying and utilizing my USER ID and PW which I had forgotten how to implement while getting log on to this Samsung TV set that he professional installed on my garage wall.
Ken Webber ★★★★★ 2 months ago
Carlos Borrell did a outstanding job getting us hooked up to our smart home and alarm system today! He was extremely knowlegable about the equipment we inherited from the previous owners and was patient … More as I also integrated a google mesh into the whole wifi system. Thanks Carlos for taking the time to walk us through all the awesome features!
Ron Trevino ★★★★★ 2 months ago
Martin did an excellent job installing the network and TV in our media room. In addition he completed the wire management of the On Q panel and assembly and wiring of the equipment rack. His work was exceptional … More and professional. There are other items yet to be installed and connected and we hope Martin will be the technician assigned to complete our installation.
Francesca Nassif ★★★★★ 2 months ago
Carlos Borrell was fantastic. He was thorough, explained everything very clearly, was able to answer all of our questions, and was very efficient with the set-up! We greatly appreciated his service. Thanks … More Carlos!
valentine Lugo ★★★★★ 2 months ago
Awesome service, Mark came out on time and assisted me in the most professional way. I appreciate him and BSG. I will refer into the future... sincerely, V Lugo.
Don Schulter ★★★★★ 2 months ago
Carlos Borrell was very informative and helpful with setting up my security system! He was able to hook up my doorbell, garage opener, and all door sensors in no time and show my wife and myself the ins … More and outs of the system with ease. I highly recommend this company and Carlos to help you with any needs you may have regarding home security!
MA Rashard ★★★★★ 2 months ago
Carlos bórrell was outstanding. He not only provided us with the time needed to explain the services, he was detailed in ensuring our home safety. Although, my pockets are a bit lighter , I do feel complete.Thanks … More again Carlos.
Danny Gonzales ★★★★★ 2 months ago
Carlos Borrell did an excellent job! Fast and friendly service. Answered all questions & was very detailed with the information that we needed to understand the system! Definitely recommend!
Alik Rucker ★★★★★ 2 months ago
Mike Rivera was great. Arrived on time and talked me though everything. Answered the questions I had. Absolutely recommend.
Dr. Jermane Insane (Dr. Jermane Insane) ★★★★★ 2 months ago
Carlos Borrell did an excellent job completing my installation on my smart switch and my door switch. Thanks you.
Deepthi Kishore ★★★★★ 2 months ago
Carlos Borrell was super great, Super courteous, very patient and was able to provide great customer service
Jared Wills ★★★★★ 3 months ago
Carlos B was very helpful with setting up video analytics!
Nicole Spencer ★★★★★ 3 months ago
Carlos Borrell was very helpful and walked us through everything We needed to know multiple times! He was very patient and did not leave until we understood the new system. Would recommend!
Frank Pearson ★★★★★ 3 months ago
BSG responded quickly to a failed smoke detector on my alarm system. Carlos B did a great job in diagnosing the problem and quickly getting it back up and running. Courteous and professional.
Lindsay Holliday ★★★★★ 3 months ago
Carlos B was our technician and he was fantastic! He was very thorough in explaining everything we needed to know about our system and was extremely knowledgeable and professional.
Cynthia Bedford ★★★★★ 3 months ago
Carlos Borrell was very helpful and informative. He came back a second time to complete the installation. He trained us on how to use the equipment on our phones and our computer. He was very patient, … More he addressed all of our concerns. We feel our home and property is safe now because of his expertise. Thank you Carlos!
Mike Sullivan ★★★★★ 3 months ago
I would like to share my highest regards for one of your service technicians. Mike Rivera, who has come to our home on several occasions. Mike is friendly, professional, patient, knowledgeable and more … More importantly an expert at his job! On every service call he has been prompt, courteous and solved our issue at hand. He goes above and beyond to explain what is wrong and how it is to be fixed. When I have a service issue with my security system I request him specifically and he does an AWESOME job 5 Stars every time!
Jesus Arias ★★★★★ 4 months ago
Our technician Mike Rivera was great. He was sent to fix our control panel and was very friendly and informative on how to use it. He was patient and answered all of our questions and made sure we were … More good to go before he left. Thank you!!
William Martin ★★★★★ 4 months ago
Our tech Johnny was great. He was friendly and knowledgeable about all of our devices. He explained everything thoroughly and gave us a chance to try things out before he left. I would definitely ask … More for him if we need anything else from BSG
Valerie Liebold ★★★★★ 4 months ago
Carlos Borrell is the best! He arrived early, called me to let me know his arrival time and answered all my questions. He had to reset my z-wave devices, explained what he was doing, and confirmed everything … More was working appropriately. Carlos also set up the panel to answer the doorbell with video which I did not have before and also showed me how to create rules within the online site. I had a question about the "stay" alarm feature and leaving the house and he answered my question by setting up a rule. I will be requesting Carlos for any future alarm needs!
Tiffany Reed ★★★★★ 4 months ago
Carlos Borrell was AMAZING! We had a pretty large job, which kept him here at our home for most of the day. He was very personable and pleasant and incredibly patient with my 4 year old who wanted to … More be his bestie for the day. Everything works PERFECTLY. He took the time to help us set-up our automations, and explained all of the pieces of equipment and software. I really can't thank you enough. Our experience with BSG from start to finish was amazing! Thank you, thank you, thank you!
Caleb Orosz ★★★★★ 4 months ago
Carlos Borrell provided us with excellent service. Everything was well installed and works perfectly. Highly suggest BSG Home Security and even more so Carlos Borrell
Sheri Best ★★★★★ 4 months ago
Carlos B was very helpful. He spent the time to teach us how to used our system and was extremely knowledgeable and thorough.
Tony Nobilo ★★★★★ 4 months ago
Carlos B was very friendly and professional and explained everything clearly. Installation quality was good too.
DENISE ACON ★★★★★ 4 months ago
Mike & Pedro ROCK! Fast, reliable, courteous and professional. Appreciate the extra effort they put in. Great job!
REVA BROWN ★★★★★ 4 months ago
Carlos BordellVery informative n friendly. Everything went smoothly n I am away of all functions. Nice guy.
S “Spicy like hot sauce” B ★★★★★ 5 months ago
Carlos Borrell is fabulous and professional. If you get him for your installation, I'm sure you will have the best. I wasn't left with any questions. He is a beautiful human being!
Jessica Castaneda ★★★★★ 5 months ago
Carlos Borrell was a pleasure to work with. Excellent customer service and very nice. He did the initial install of our system and explained in detail everything. Would definitely recommend!
Cheryl Wegmann ★★★★★ 5 months ago
Johnny & Alex were amazing! Very professional & love our security system, automated lights, locks, thermostat & video cameras! It’s great to have everything in one app. They did a fantastic … More job mounting our tv’s too. We are super pleased & highly recommend BSG!
Eddie Castro ★★★★★ 5 months ago
Carlos Borrell conduct his service in an extremely professional manner. He did not cut corners an ensured that I understood all of the devices associated with my Smart Home!
Judi Delgado ★★★★★ 5 months ago
Carlos Borrell was very polite and thorough. He took the time to explain all of the apps/monitors/cameras/bells and whistles. He was very professional and kind mannered. He also left his contact info. … More so that we could reach out with any questions.
Kudo Conan ★★★★★ 5 months ago
Service Tech Johnny and Alex were very professional and knowledgeable of all products. They answered all my questions. They maintained a clean work area and accomplished the tasks effectively. Thank you … More Johnny and Alex for your intelligence and sincerity.
Aaron Spencer ★★★★★ 5 months ago
My doorbell camera was having issues. Called BSG and they came out the next day to fix the issue. Mike Rivera was great; knowledgeable and professional. The service call took less than 20 minutes.
Shay Awe ★★★★★ 5 months ago
Hey Mark was my tech. He has golden long hair looks like Rapunzel😊😂. He was great and funny. Answered all my questions and helped me understand the system. Very knowledgeable.
Ashley Pollmann ★★★★★ 5 months ago
Carlos B was very friendly and professional. Answered all our questions and got everything running perfect! So glad we went with BSG for our home security needs.
Mia Villegas ★★★★★ 5 months ago
Carlos Borrell was so awesome and friendly, definitely felt like family. Thoroughly explained and showed us every step of every app. Enjoyed the interaction.
Gerund Carter-Johnson ★★★★★ 5 months ago
Mark was awesome installing my new alarm system on today. After considering going to another security company, Mark restored my faith in BSG. Thank you, Mark, for your proficiency and professionalism. … More
Randolph Subryan ★★★★★ 5 months ago
My installer , Mike Rivera, was extremely professional and helpful. He explained the system to us and was very patient and understanding.
Marcel Perret-Gentil ★★★★★ 5 months ago
Mike and Mark, both did an amazing job. They did not leave until we were sure we knew exactly what to do. Very professional and very friendly
VIC T ★★★★★ 5 months ago
THank You BSG! Mike, was fantastic in activating my alarm/camera system. Very thorough, patient and knowledgeable. Even assisted with all the applications on my devices.
Gus Garcia ★★★★★ 5 months ago
Mike Rivera did a great job. He came out and fixed an issue that we had for over a year. Thanks Mike!
Carlos Gomez ★★★★★ 5 months ago
Mike Rivera was very helpful and and kind, was able to fix my issues and update my panel.
Cynthia Medina ★★★★★ 5 months ago
Carlos Burrell it’s an amazing person and a better technician. Thank you so much for all your help and get me going with my security system and cameras.
Phyllis Lawrence ★★★★★ 5 months ago
Mike and Eugene did an excellent job fixing my security cameras. I was grateful to be squeezed in their schedule when they had a cancellation. I have been with this company since the 2020 and have been … More a happy customer due to exceptional customer service that I received from Mike and Eugene. Gentlemen, thank you for a job well done!
Rafael Nunez ★★★★★ 5 months ago
Carlos borrell was just in Macy was able to fix my system in no time thank you so much Carlos will recommend any time
Cyndi Martinez ★★★★★ 6 months ago
Had alarm system installed today for my mom...awesome customer service given by Mike Rivera. He was extremely patient & went out of his way to ensure my mom understood the new system by explaining … More each step, including the phone app. So much appreciation for all the help.
Alan Sansome ★★★★★ 6 months ago
I had an issue with my doorbell, Carlos Borrell came out and changed out the part. Quick and easy. While he was here, he helped to tweak some of the settings for my other cameras. Good check up. Thanks … More Carlos.
Seanna Libby ★★★★★ 6 months ago
Carlos Borrell did a great job connecting our security system. He kept us informed and finished the job with excellence. Thank you so much
Tracy Stewart ★★★★★ 6 months ago
Carlos Borrell provided us with great service. He walked us through all the apps and steps to make sure we understood everything. He did not rush us and answered all our questions. Thank you for the great … More service.
doyle fontenot ★★★★★ 6 months ago
Carlos with BSG did a great job Diagnosing and fixing our issues with our system. He was very patient and explained thoroughly the issue and helped us understand the system better. Thank you
Ashley Smith ★★★★★ 6 months ago
Carlos Borrell was very knowledgeable and help. Helped me connect my cameras and set all of the settings. Very personable and friendly. Highly recommend.
James Stewart ★★★★★ 6 months ago
Carlos Borrell show Up on time, help us with the smart home and security like a champ, funny and great personality, I really do appreciate Mr. Borrell for everything he did today in my home!!!
Eric Karr ★★★★★ 6 months ago
Carlos Borrell did an excellent job. Professional and knowledgeable. Exceeded expectations answering my questions and going above and beyond in aspects.
Lateef Pelt ★★★★★ 6 months ago
Carlos Borrell with BSG Security, just finished installing our security system and network automation. the work he just completed was great!
MILTON FAGIN ★★★★★ 6 months ago
BSG has done a wonderful job protecting my property. Far superior to ADT. ADT used an inferior control panel that was ripped from the wall and police were never called.BSG not only has installed superior … More but also the latest state of the art control panel to protect meYou can easily reach BSG, not so much with ADT.Also.BSG offers wired equipment for cameras if you want. I like that better than wifi. They did that with a smile. ADT didn't offer that.
D NT ★★★★★ 6 months ago
BSG service rep Carlos BORRELL installed the Eero units in my new smart home. He was courteous and knowledgeable and made sure I understood the system and it’s options.
Alan G. Stewart ★★★★★ 6 months ago
I just had my BSG alarm system installed. I had a great experience. Mike, my tech, got everything active in a timely manner and explained everything about the system completely.
Amer Kamal ★★★★★ 6 months ago
Brandon N was awesome. He is helpful, came on time, and solved my problem quickly. He salvaged what ever people made a mess of. Hi
Ian Molina ★★★★★ 6 months ago
Carlos Borrell- Service Technician was very friendly and professional. Great service. Highly recommend.
Dana Z ★★★★★ 6 months ago
Brandon was awesome! He fixed the issues we were having with the doorbell and quick exit. Friendly and courteous!
Alfred Luna ★★★★★ 6 months ago
Carlos B. and Daniel were great during installation and really helped me with the new system. Great team!
Lamwell Mvundura ★★★★★ 6 months ago
Carlos Borrell was helpful and patient. He was on time and made sure all my questions were answered.
Shanelle Pearson ★★★★★ 6 months ago
Carlos Borrell was very professional. Called before arriving to ensure I was here and arrived on time. Thanks Carlos
Henry Richardson ★★★★★ 7 months ago
Highly recommend this company. Outstanding Service and great knowledgeable staff. Thanks Rob (Sales) and Mark, Brandon and Arturo (Service Techs), GREAT job!!
L Davis ★★★★★ 7 months ago
Carlos B was awesome, he call to make sure we were home and came in and fixed the issue in no time at all.
Krystal Jambers ★★★★★ 7 months ago
Carlos Borrell was a really good tech answered all questions I had. Very polite highly recommend him for installs
carshowkings408 ★★★★★ 7 months ago
Carlos Borrell was an amazing technician. He took care of us very well. He went above and beyond to install the system very carefully and professionally. He walked us through the entire process without … More any challenges. I would definitely use him again!
Sarah Ley ★★★★★ 7 months ago
We were having some technical issues with our cameras, BSG got technicians Out quickly. Mike Rivera was awesome, very professional and fixed everything quickly. Would definitely recommend
Kim Vance ★★★★★ 7 months ago
Great experience with BSG! Customer service has always been great. Most recently JR was a big help with my upcoming move. Highly recommend and would use again if back in the area.
Julia Buckley ★★★★★ 7 months ago
Carlos Borrell was the only tech out of the 3 I have had to my house to be able to get my concerns all fixed. He is very professional, knowledgable, and thorough. I will be requesting him anytime we … More need our system serviced!
Mary OAj ★★★★★ 7 months ago
Carlos BWonderful Guy!!! I always specifically always ask for Carlos whenever I call BSG.He is friendly, approachable and actually gets the work done!
Kathryn Henzler ★★★★★ 7 months ago
carlos borrell was an amazing professional that took the time to explain everything that was wrong and how to fix it. I'm technologically challenged and he helped me understand the system. I really … More appreciate his patience and kindness.
Jonathan Quast ★★★★★ 7 months ago
Carlos Borrell was outstanding! He was extremely knowledgeable on everything related to the system and provided answers and options to all of our answers. Highly recommend!
Meg Gonzalez ★★★★★ 7 months ago
Mark was our tech today and did an awesome job on the installation and provided excellent customer service. We highly recommend him and BSG.
Meghan Parkinson ★★★★★ 7 months ago
Carlos Borrell did a great job. He explained the functions of the system well and was very polite and professional.
Travis Griffin ★★★★★ 7 months ago
Carlos B did a fantastic job repairing our driveway camera! Very hands-on and knowledgeable.
hyun yang ★★★★★ 7 months ago
Just got my alarm and camera setup/installation by BSG. Mike was very professional and courteous. It was very pleasant experience.
David Prizner ★★★★★ 7 months ago
Mike Rivera did an excellent job. Professionally set up the smart home system. Lot of patience.
Lupita Velasco ★★★★★ 7 months ago
August 1, 2022Mike and Brandon did a great job adding our additional cameras. They were fast and professional. We will continue to be BSG customers, because of their flawless service.Mark and Anthony were … More exceptional & SMEs during our scheduled service appointment. Their professionalism did not go un-noticed and highly recommend them.
Kirtus Clanton ★★★★★ 8 months ago
Eugene was very detailed oriented. Extremely helpful. Corrected any deficiencies that were discovered. Provided excellent insight on future additions to the system. Hooked up lol the apps and left my home … More wired, connected and secured! A+++ service. Thank you Eugene! You were amazing!!!
Lindsey Korsos ★★★★★ 8 months ago
We have used BSG for about 3 years and feel confident in our home security system. Their customer service is amazing. Recently we had a technician (Mark) come out to replace the battery on our panel. … More Mark was very helpful and super friendly. I highly recommend BSG!
Miriam Wright ★★★★★ 8 months ago
Arturo installed my security system, and he did an amazing job. Very professional, very meticulous with the install, and ensured I was thoroughly informed on the ins and outs of the system before he left … More my home. He even cleaned up the debris from the install before he left! 😁 Couldn't have asked for better service!
Robin Fajardo ★★★★★ 8 months ago
Carlos Borrell did a fantastic job. I sincerely appreciated him installing my indoor and outdoor camera especially in this heat. The attic was brutal. He went the extra mile. Would highly recommend him. … More
Colleen O'Hara ★★★★★ 8 months ago
Carlos Borrell and Mike Rivera were very courteous, thorough, and helpful installing my system. They took time to explain all the details and talk through other options. I would highly recommend their … More service.
Si Cilian ★★★★★ 8 months ago
Carlos Borrell did an outstanding job!! Very professional and knowledgeable. Thanks so much for getting our house up and running with all the connections to all the tech. Keep up the great work!
Nimmi M ★★★★★ 8 months ago
Carlos Borrell came to activate our home system. Did a great job! Explained the system functioning well. We are happy with the work he did, he came out in the middle of heavy rains to get our system going. … More
Alex Garcia ★★★★★ 8 months ago
Arturo was Great when he came out! He was punctual, very knowlegable, and completed every task that we were having issues with. He answered all of our questions professionally and made sure we knew how … More to use our panel before he left! He is a Great asset to the BSG team! Thank you, The Garcia's
Eric Fajardo ★★★★★ 8 months ago
Carlos Borrell did a fantastic job on our system install and even cleaned up the wiring mess in my connection panel. He took the time to walk me and my wife through the panel operation and app. I couldn't … More recommend him more!
Miguel Ortiz ★★★★★ 8 months ago
Arturo Torres, Carlos and Enrique came to the house and resolved all issues. They were very professional, helpful, and took the time to explain the operation of the system. Will recommend to everyone. … More
David Cantu ★★★★★ 8 months ago
Hi, I had Arthuro Torres from BSG install my Security Alarm system for my new home and I was amazed at the great Customer Service, expertise, and professional installation of my security system. He was … More very helpful and educated me on all the functions and programming of my home security system. I highly recommend BSG and Arthuro Torres for a job well done! Thank you David Cantu
Jessica Cobb ★★★★★ 8 months ago
Carlos Borrell and Lavaun did an amazing job. They were both very professional, friendly and explained the installation process during set up. Would highly recommend them.
Tammy LaPlante ★★★★★ 8 months ago
Carlos Borrell was a great technician and provided great service! Showed up early and was very personable & most importantly he fixed our issue!
Paula Turcotte ★★★★★ 8 months ago
Carlos Borrell did a great job! Got us set up and ready to go. Excellent work!
kappadon5 ★★★★★ 8 months ago
Carlos Borrell installed/configured my system. He was. very friendly and knowledgeable. Carlos provided best practice advice on how to successfully manage//use my system. A+++
Phyllis Fisher ★★★★★ 8 months ago
Carlos Borrell was Was amazing he was able to change all my batteries in a timely manner right and get me taking care of in no time
Amanda Reyna ★★★★★ 8 months ago
Carlos Borrell installed our new home system, ensured we understood the ins and outs, and was extremely courteous. Appreciate his patience and knowledge!
Jake McDonald ★★★★★ 8 months ago
Had Marc (Mark?) come by and install my mesh-network and walk me through setting up the rest of my smart home - doorbell, garage door opener, thermostat, and front door lock. He was very nice, professional, … More knowledgeable, and had great conversation while he performed his work. 10/10 would recommend.
Ms Parnell ★★★★★ 9 months ago
Carlos Borrell was amazing. He not only identified and resolved the original problem but he took the time to answer my question about a separate security item. There was some mix up in my order as well … More and instead id saying, sorry can't help, he looked at my system and managed to resolve a connection issue three other professionals could not, including one from BSG. Thanks so much!!!
Ray Terry ★★★★★ 9 months ago
In a recently purchased new home, I wasn't satisfied with the initial installation of my alarm system (builder installed), but BSG was willing to make my requested revisions to the installation. … More Mike R. was my service technician, and he did an excellent job of moving the panel to a higher location on the wall. He worked carefully, including picking up every last wire scrap. As the former head of a large quality engineering organization, Mike is the kind of person I would hire many times over.When asked, he went the extra mile by showing me how to make some minor adjustments to the brightness of the primary bedroom keypad backlight. He's definitely the technician I'll request if service is needed in the future. He's definitely a high-quality professional technician.
Joseph Byrne ★★★★★ 9 months ago
Carlos B was extremely professional. He was technically proficient and had the ability to explain each in a non-techy manner. He ensured I understood my system and took time to answer all of my questions. … More Unlike some other experiences I have had with service providers, thos one was outstanding!
Jessica Edison ★★★★★ 9 months ago
Arturo came to our home today in Boerne to fix a problem with our window sensor and he did an awesome job. He was thorough and even fixed another problem he found on the panel. Best service we’ve had … More with BSG so far! He was also very friendly.
Eryka Robinson ★★★★★ 9 months ago
Mr. Borrerll did a great job resetting my system. He gave me clear instructions on how to activate the system on my phone and key pad as well as my tv. Thanks Carlos!
April Avalos ★★★★★ 9 months ago
Carlos Borrell and Mark Ramirez did a great job with my installation. So happy with my cameras & system. Thank you guys!
Christopher Raimondi ★★★★★ 9 months ago
The technician that helped us, Mark, was LEGIT. Super nice, knowledgeable, and took the time to help custom set up everything for us. Highly recommend choosing to work with them!
Hondo P ★★★★★ 9 months ago
Mark and Eugene were wonderful! They were able to set up our systems with no problem and explained everything with ease. Very pleased with BSG!
Gary DeLeon ★★★★★ 9 months ago
Recently set up and installed my alarm system and cameras by BSG... Service Tech Arturo Torres was extremely professional, personable and helpful. He went out of his way to make sure to be thorough explaining … More the equipment, suggested settings and even extended his personal number for further questions..
Trophy Buck Inc. ★★★★★ 10 months ago
Carlos Borrell was friendly, humorous, informative and thorough. We appreciate the thoroughness in covering the information from both techie and non-techie individuals. He worked well with each person … More who presented him with questions about equipment, options, and varying scenarios. Several items allowed us to make changes that will help us to secure our facilities under varied circumstances. Thank you!
Maryam Jaghori ★★★★★ 10 months ago
Carlos Borrell was amazing. He showed up 15 minutes early! Made sure that everything was installed in a professional manner. We just got a new house and I didn’t want any cords or marks any where and … More it was absolutely professional and cleans job. I would recommend him to anyone. Too bad he can’t put up my tv and surround sound because it’s not his department but I will make another appointment for that 🙂
Jose Martinez ★★★★★ 10 months ago
We recently had issues with our smart panel and got a technician to come out for servicing. Mark showed up right on time and helped us out with replacing the panel and linking everything back up to get … More us going again. On top of doing the basic work he went out of his way to show both my wife and I the new features through our phone and computer. Mark is a A++ service technician for the team and I am grateful to have someone like that in my home to help us out when we need it. Thanks again for all you do Mark!
Renee Marble ★★★★★ 10 months ago
Carlos Borrell did the the security installation at our home. The service was exceptional and he took the time to help me fully understand the system. I would recommend him for any camera/security system … More needs
moosesmart ★★★★★ 10 months ago
We just had our new system installed and everything went without a hitch. Arturo and Enrique were professional, knowledgeable, and customer focused. The transition to our new security system was quick … More and seamless. Thanks!
Oscar Reyes ★★★★★ 10 months ago
Carlos Borrell did a outstanding job. He was very professional and shows me a lot of things on the IQ panel that I wasn’t familiar with. Carlos showed up after hours despite traffic to take fix our cameras. … More I will definitely be using BSG for all of my home automation snd security. Thanks Carlos!
Teejay Tejeda ★★★★★ 10 months ago
Mike came in this morning with a great attitude and professionalism. He made sure to answer all my questions and maintained his work area clean. He went above and beyond to address issues and make recommendations. … More I will be requesting Mike out for any future needs. Thank you
Richard Dorner ★★★★★ 10 months ago
Totally 100% satisfied with this company and the employees I worked with Mark and Arturo the installers and Stephanie with the awesome sales department and am totally satisfied with all three. Excellent … More customer service skills, very knowledgeable, professional, and also just really nice people. I'm glad I switched from Surety to BSG and the additional service I receive with this service is worth the couple extra dollars.
faith sohocki ★★★★★ 10 months ago
I have just had the pleasant experience of working with Mark to install nearly all my home security devices. It is wonderful to have such a skilled person come to our new home and set all. Then educate … More us so that we can take over and control all the advanced equipment. Thank you Mark for your intelligence and sincerity!
Tejeda Tejeda ★★★★★ 10 months ago
Big thanks to Martín and Sam for going above and beyond my expectations with installing outdoor speakers, a big screen tv and a whole theater room setup. They were prompt, courteous, and professional. … More They maintained a clean work area and accomplished the tasks efficiently and effectively. I could not have made a better choice by allowing BSG and their expert techs to handle this big order. All my questions were answered and their knowledge was next level.
I would also like to thank Rob Plada who made it all come together. He knew exactly what I wanted recommending top notch equipment while maintaining a budget conscious selection of choices. He made himself readily available and answered all my questions prior to install.
BSG overall from Cory Hatters, Rob, Sam, and Martín have exceeded my expectations and I will be using them for all my services in the future.
L. Ramirez ★★★★★ a year ago
My husband and I were very happy with the work that Mark R. did for us today. We are also impressed with his knowledge of the system he installs. He took the time to show us exactly what our system can … More do when it comes to protecting our home. Mark left us feeling comfortable and secure with our alarm system. Thank you, Mark! Keep up the great work. BSG? Mark is an asset to your company and he should be recognized for his work.
Ericka C. ★★★★★ a year ago
Reyner was amazing! He took his time and made sure everything was accurate before leaving and showed us how to use everything. We definitely recommend BSG San Antonio! 😊
Ericka Sells ★★★★★ a year ago
Reyner was amazing! He took his time and made sure everything was accurate before leaving and showed us how to use everything. We definitely recommend BSG San Antonio! 😊
Omar Quimbaya (齐漠) ★★★★★ a year ago
Carlos Borrell was very professional and helpful during installation. He made sure I was comfortable with every issue within the installation of the security system in my home. He also walked me through … More using the panel on the wall and how to use the app. I highly recommend Carlos!
Anthony Sanchez ★★★★★ a year ago
Technician Carlos Borrell from BSG Security did an awesome job with my security camera installation today. He was very courteous & professional in his service & education of our new devices. Really … More appreciate his service & all around great personality in his assistance today, BSG has a good one on their staff!!
Mike ★★★★★ a year ago
Mr. Borrell did a great job installing my new security system. He was neat, on-time and professional. He answered all of my questions and helped me customize the system to meet my needs.
Buddy Gatlin ★★★★★ a year ago
We had two installers for the different projects.Alarm and WiFi - Mike was knowledgeable and courteous through install/activation process. He made sure my questions were answered and I had exactly what … More I needed. Highly recommend!Control 4, speaker system and TV installs- Abel was phenomenal during the install and patient while he taught me how to use system. He answered all my questions and ensured I was set prior to leaving. Very professional and courteous.
Ezekiel Andrews ★★★★★ a year ago
Mark cams through and took care of my issue. My internet wires were a mess and my system was offline due to a tech from Spectrum coming by anddoing a rush job installing my internet. Mark came by and not … More only got everything back up and running he cleaned up Spectrum technician mess. Wish I had a before picture to show everyone. I just want to say Mark is AWESOMETASTICAL that's awesome fantastic and magical all rolled into one. BSG need to reward employees like him. Keep up the great work.
Shane Sullivan ★★★★★ a year ago
Mike R. Set up and installed my alarm system and cameras; I have never had a more professional and personable encounter! He was more than helpful and make sure to explain the ins and outs of everything … More he installed. Any question I had, Mike was able to answer and guide me on how to work and understand my equipment. 10/10 would recommend Builder Systems Group to anyone looking for a home security system!! A huge Thank you to Mike for my experience an outstanding one!
Jorge Flores ★★★★★ a year ago
Sam and Rey did an amazing job at our office. 10/10 they knew what they were doing communicated and kept everything nice and clean. 1000% satisfied! Thank you!
Lavonne Spacek ★★★★★ a year ago
Wow! Mark was truly awesome! He explained everything really well to where we could understand.He was super friendly, courteous, and extremely professional. He is extremely knowledgeable about what he … More does and really seems to enjoy the work he does. We appreciate all that he did and how he respectfully answered the many questions we had. I would highly recommend him and the work he did.Thank you Mark for all you did!
Moses Suarez ★★★★★ a year ago
Our service tech Mark was awesome! Mark was very professional and provided an excellent level of customer service. His knowledge on our system and his recommendations for cameras was very informative … More and helpful. We greatly appreciate his expertise and willingness to provide us a level of customer service that is difficult to find! Great asset to BSG!!Thank you so much!! - Happy Customers!
sam allen ★★★★★ a year ago
Carlos Borrell did an outstanding job! He was very professional and knowledgeable about every aspect of the security system and installation. He showed us how to set up and arm/disarm the system. I would … More highly recommend BSG and Carlos to anyone. Great job Carlos!
Donald Chatham ★★★★★ a year ago
Great job by Rey and Luis in putting up my tv, tv mount and tv kit! Would use BSG again. Very professional and quick.
Wil Rendall ★★★★★ a year ago
Getting set up with BSG was incredibly easy. After a quick set up over the phone, Carlos Borrell stopped by and set us up for every aspect within the home. He was incredibly professional and was able to … More walk me through each and every system we set up. I really appreciated everything he did to help support us. Thanks again! I would definitely recommend working with them in the future.
Juan Garcia ★★★★★ a year ago
Carlos Borrell was my alarm install tech. He did an excellent job. Very professional and knowledgeable. He made sure I was satisfied with everything and answered any questions I had. Cleaned up after himself … More and the install was done to perfection.
Kris VanBlaricum ★★★★★ a year ago
Just had an alarm system, smart locks/garage opener, & video doorbell installed by BSG today. Carlos did a great job! He was very thorough and answered all my questions. He really went above and beyond. … More I would definitely recommend them for all of your security and smart home needs!
Joe Palasota ★★★★★ a year ago
Eugene was great. Very thorough and very professional.Good guy , extremely polite and very patient with teaching us how to use the alarm system., Would give him 10 stars if they were available.Updated … More January 14,2022Cannot say enough good things about Martine or Ray. Both have been at my home to take care of my audio/visual installation needs.These guys are great and I am immensely impressed by their dedication to getting the job done with such professionalism and care. Martine was here today to add installation and Ray was here a few weeks ago to re-set the system Best Buy Geek Squad could not complete. 20 stars!!
TRACY BAILEY ★★★★★ a year ago
Mark from BSG came out to our home, installed our system and took the time to patiently teach us how to use all our equipment. He provided great customer service, and was amazingly knowledgeable. Thank … More you Mark!!
Reggie Moore ★★★★★ a year ago
Eugene was very professional. Also he was early which impressed me and called to make sure that I was able to keep the appointment. He also gave me an informative tutorial of the products to help me … More navigate all systems. He even went the extra mile to set up my garage app which I already had but did not know about.
Ora Lewis ★★★★★ a year ago
Carlos BorrellAwesome service technician and highly recommended. He made sure all services were complete to it's fullest. We also enjoyed his awesome personality, too much to express in writing. … More Such a great guy!!!
Harmony Smith ★★★★★ a year ago
Mark was AMAZING! He helped install new equipment, serviced my system and updated our apps to make sure I had every feature available working at it's best for me and my family. Thank you for taking … More the time to make sure everything was working properly and making us feel safe!Harmony
Matthew Knapp ★★★★★ a year ago
Eugene was here today to set up our alarm for our new home! He did an awesome job and was able to explain everything in details to me. I was Thankful to have him come today. It was great to hear about … More his family and how passionate he is about protecting his customers.
Michael Di Rienzo ★★★★★ a year ago
Carlos B did a great job installing my Doorbell and updating my security system. He was very professional & explanatory when I had questions regarding my system. He worked fast & efficient and … More would use him again any day. Thanks Carlos!
Danny Rivera ★★★★★ a year ago
Carlos Burrell did a fantastic job installing several Ethernet ports and mesh network. He stayed longer than the time required because I was having issues with AT&T I had to end up rescheduling to … More complete the set up. Very friendly and gets the job done! Thank you Carlos!
Justin Chesmar ★★★★★ a year ago
Martin and Nathan did a fantastic job once again! They came to hook up my outdoor system and ended up adding a mesh system to improve my overall audio/video experience throughout my home. Martin is a huge … More asset to BSG and I would highly recommend him for any job!
Elaine Turner ★★★★★ a year ago
Carlos Borrell was AWESOME! He came right in and fixed our ‘problem’ when we lost power. He was extremely knowledgeable and very personable throughout the entire time that he was in our home. We will definitely … More request him if we have any other problems. Thank you, Carlos!
Portia ★★★★★ a year ago
Our contractor, Mark R., came out to service our door and windows. He was very polite, knowledgeable and offer excellent customer service. I really appreciate Mark wearing dusters on his feet and his … More mask while he worked in our home, out of respect for me and my family.We had to schedule another service and specifically asked for Mark because of his knowledge and friendly customer service.Thank you again Mark!
Devin Vieyra ★★★★★ a year ago
Carlos Borello visited my home today, he was very knowledgeable and polite. He made sure to explain every device he setup throughly so I am confident in the work he completed. I would definitely recommend … More him to friends and family.
Nathan Gallardo ★★★★★ a year ago
Super happy with my BSG equipment and the service we received.Carlos Borrell was very professional and knowledgeable of all products we had set up in the house. He answered all my questions and made it … More very easy on how to work the products.Thank you, Carlos!
Shaun Witcher ★★★★★ a year ago
Sam and Rey did a great job on the install of my home theater system. They were on time, knocked out the job quick and cleaned up before they left. They gave me great ideas on how to arrange the room for … More the best sound. I highly recommend them for an install!!
Kathy Giardinelli ★★★★★ a year ago
Sam and Ray installed several wall-mounted televisions at our new house. They were fast, courteous, efficient and friendly. We could not be more pleased with their service. Great job!Kathy & Tony
Ju H. Kim ★★★★★ a year ago
I received smart home security services from Carlos B and Juan T today and yesterday. The technicians did an awesome job installing equipment and ensuring everything was working properly. Both of them … More were so kind and professional, and I highly recommend BSG to anyone who is looking for security systems services.
Ian Prichard ★★★★★ a year ago
Carlos Borell did an awesome job transferring my system from one house to another. He was even able to add additional services that I requested without any issues. Will definitely request him specifically … More for any future services!
Yolanda Rodriguez ★★★★★ a year ago
So happy with the service that Rey and Sam provided when mounting our TV today. They completed their work quickly, cleaned up the space and walked us through the final product. Extremely friendly and professional!! … More We will definitely do business with them again.
BIANCA Tate ★★★★★ a year ago
Mr Borrell was not only courteous, and professional, but he was also Super friendly and easy to talk to. He completed the job in a timely manner ensuring that the cameras were placed exactly how I needed … More them. I would definitely recommend him to complete the installations at any other residence as well as I will request him for future services if needed.
Naybu Fullman ★★★★★ a year ago
Eugene came into our home and did an excellent job. He walked us through everything and gave us information if we run into any issue. Great service!! He was extremely patient.
Annita H. ★★★★★ a year ago
Carlos Borrell was great to work with to set up my alarm system with cameras and all. Very thorough and ensured everything was working and that I knew how to use the app, etc. Very personable and friendly … More as well! Thank you!
Tracey Khan ★★★★★ a year ago
The guys did a great job today. They were there for pretty much the entire day setting up TVs and media room equipment. They were very patient and hard working and I was happy with the service. Ray especially … More was very personable and explained a lot of the process with me. Very professional and great service.
russell hayes (ISOMETRICFIT) ★★★★★ a year ago
BSG did a great job with my challenging install..I needed to mount 5.1 surround sound speakers in my ceiling, that was a pain to reach and get too.. Mr. Reynier and his co worker looked at the project, … More provided me some suggestions, and better ways of positioning my speakers and then they too my vision and made it happen. They went above and beyond to ensure I was happy with the work. I highly recommend BSG for future installs. Thanks Reynier for the great install and customer service.
Sandra Reyna ★★★★★ a year ago
Our service tech Mark was awesome! Mark was very professional and provided an excellent level of customer service. We greatly appreciate his expertise and willingness to provide us a level of customer … More service that is difficult to find! Great asset to BSG!!Thank you so much for your help!! - Happy Customers!
E Go ★★★★★ a year ago
Mike R just left our house and he was great. He was very informative, and ended up helping us with additional items that we didn't even think about until he was about to leave. Mike was very friendly … More and was happy to help in any way possible. We hope that we don't have any reasons to call BSG again for servicing, but if we do, we would appreciate Mike doing the work.
Enitra Briller ★★★★★ a year ago
Carlos was punctual. His professionalism and knowledge of the equipment was solid. He was willing to ensure that I was comfortable with the new devices, monitor, and app before departing my home.The equipment … More and app are user friendly. My elderly mom downloaded the app and is able to navigate the system with ease.Stephanie was also professional. She kept promises like calling me back and providing with documentation and info. The cost of the service is reasonable. I am happy I called BSG to service my home security needs.
Erika Gonzales ★★★★★ a year ago
I’d like to say a few words about our technician, Juan Torres. He was very efficient, knowledgeable, professional and courteous. He took the time to do the job right the first time at our new home, positioned … More cameras exactly where I wanted them. He explained the entire system so that I knew how to use it. He also helped me with the cables and mess we had in the closet. He made sure to cover his shoes and not bring dirt onto our new floors, he was great! It’s rare you come across this attention to detail and his professionalism. He is an absolute asset to the company and represents BSG so well. I would highly recommend him to everyone I know. Thank you for taking care of us!
dam7166 ★★★★★ a year ago
I have been with BSG since having my house built in 2013. They always have the best people working for them. Today, our home system was serviced by Carlos Borrell. He was punctual, professional, and … More very knowledgeable. Keep up the awesome job, Carlos. He is definitely an asset to the BSG Team.
Jose Salazar ★★★★★ a year ago
Mr Borrell was extremely thorough through out the process. He is bilingual and was able to go through all equipment required for our home. We would strongly recommend Mr. Borrell to any one that needs … More assistance setting up their smart home. He took the time needed to explain to my wife and I.
Kyra Reche ★★★★★ a year ago
Our BSG installer, Carlos Salinas, was awesome!! He communicated when he was on his way which I super appreciated, he arrived on time, and he did a great job on our install. He took the time to make sure … More everything was up and running correctly, and he gave us a thorough explanation of how everything worked. I would be happy to welcome him into our home again for any future additional equipment.Rob Plada helped me choose our new equipment and get the order setup. He provided all of the expertise to help me get everything that I wanted for our new home. He was also punctual, thorough, and such a joy to work with.I feel very confident in all of our new equipment and our BSG services based on the fantastic customer service we’ve been provided thus far. Thank you guys!!
Ricky & Amber Gennie ★★★★★ a year ago
Mr. Burrell was very professional and thorough. His energy and enthusiasm about the system helped a lot with keeping me engaged into the installation process. Would recommend him 10/10 times
renee j ★★★★★ a year ago
Mark Ramirez visited my home today, he was very knowledgeable and polite. He made sure to explain every device throughly so I am confident in the work he completed. I would definitely recommend him to … More friends and family.
Tania Palacios ★★★★★ a year ago
Carlos Barrello was an amazing technician !! He was early and communicated all the info well. He was down to earth and social , we even had a few laughs ! Carlos took the time to make sure we understood … More the system and even taught us a few new things . His customer service skills and relatability were on point ! I saved his number in my contacts so I can always ask for him if we have any issues moving forward ! It’s great to see such positivity and competence in this field .
Elliott Garrett ★★★★★ a year ago
Carlos Borrell was extremely professional and helpful during my install. He ensured I was educated on all the features of my system, and made sure I was comfortable with the system and all it can do to … More protect my family. I truly appreciate his assistance.
Richard Chapman ★★★★★ a year ago
Carlos B did an outstanding job initiating our alarm system. He was thorough, courteous, and extremely helpful. Highly recommend his services!!! Thank you Carlos!
vincent natrella ★★★★★ a year ago
Carlos BorrellCarlos was fantastic. He answered all our questions and was able to recommend camera locations for our home. He was polite, courteous and really helped my family feel confident and safe. … More This was all in addition to replacing a battery that went bad from a lightning strike. If only all people treated their craft and customers the way Carlos does. Thank you!
Geneva Diaz ★★★★★ a year ago
Martin and Enrique installed the amplifiers and mounted a TV in the media room and outdoor patio. Everything looks perfect. Martin explained how the Sonos amps, speakers and phone app work. It has really … More kicked up the audio/video experience throughout the house several notches. I highly recommend going through BSG as they are much more reasonably priced than some of their competitors.
Cynthia Robertson-Loredo ★★★★★ a year ago
Thank you Carlos Borrell for setting up our security system! Carlos was a true professional who cares about his clients and ensured we were set up 100% before completing the job. I would highly recommend … More BSG services and Carlos for installation.
Jenny N. ★★★★★ a year ago
Carlos Burrell, did a fantastic job with our home security installation. He was very knowledgeable and answered all of our questions. He also made the process very easy to understand.
Xandra Rocha ★★★★★ a year ago
Mark Ramirez was great! We were on the brink of leaving BSG but Mark showed us how to use the panel and services that no one had ever shown us! Appreciate all the time he spent making sure we were satisfied … More customers!
Angela Poulter ★★★★★ a year ago
Ceceila Faske was amazing! She was professional, helpful, caring, and did everything we needed. When something didn’t work right the next day, she took care of it immediately. Wonderful customer service!! … More Would most highly recommend her to everyone. We are very happy with our security system and all of the extra work that Ceceila did to make everything perfect.
Dick Huiras ★★★★★ a year ago
Mark was absolutely fantastic in his knowledge of the system and being able to transfer that knowledge to me the client. He was on time, careful with our home and extremely polite with my wife. Mark … More represents your company in a way that is not seen very much in these days. keep him aboard and your company will continue to benefit. Thank you
Steve Skogebo ★★★★★ a year ago
Since my first post, Martin and Nathan came back out to add additional cctv to combine digital and analog on one recorder. They are super easy to work with and are doing excellent work. One camera has … More gone out so we are waiting for it to come back in stock and be installed. Overall a very good experience!
Cindi Martin ★★★★★ 2 years ago
Builder Systems Group has installed my security system, cameras, garage door opener, locks and thermostat. I love how Everything works together. I recently had Mark come out and install the new sensor … More on my gate. He went above and beyond helping me setup my notifications and testing all of my cameras and systems. I love BSG and can't imagine life without them. Thanks BSG and thanks Mark for your exceptional service!
Frosted Flakes ★★★★★ 2 years ago
Carlos B. From BSG was here for many hours installing our entire security system on our new build.He took his time to explain that one of the wires were cut by workers on our house accidentally. He made … More sure all the windows and doors worked with the alarm before he left. He also asked what we wanted each item named on our key pad-we appreciated that since our last home had names for doors & windows that did not make sense. We appreciated how friendly he was and how he took his time to explain all so we understood. He showed us how to use the app for the many areas of our home. We definitely recommend him, pleasant and professional experience!
Cynthia Martinez ★★★★★ 2 years ago
I had the pleasure of having Carlos as my installer. He was very friendly & knowledgeable about my new alarm & cameras. Setup was great & he was very attentive & made sure I knew how everything … More operated. I would highly recommend BSG & my experience with their installer was great. Thank you for the great service & professionalism.

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Best Smart Home Security & Alarm Monitoring in Shavano Park, TX

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$14.95 Shavano Park Security Systems

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Why choose BSG to protect what matters most?

BSG cares about protecting the families and communities we serve with Shavano Park Home Security and we’ve been doing this for over 25 years. We do a full survey of your home or business and recommend the right security products to reduce your risks. You’ll have many options in Shavano Park home security, including everything from fire and burglar alarms, cloud-based video surveillance systems, access control, smart lighting, Smart Thermostats, garage door openers, smart locks, $14.95 Shavano Park alarm monitoring, and much more. We can provide you with a full range of life and property safety systems along with expert home security consultants and award-winning service.

BSG accreditations, awards and memberships

A+ rating from the Better Business Bureau
Licensed by the Texas Department of Public Safety
Licensed by the Private Security Bureau
Voted Contractor of the Year by Armadillo Homes
Voted Contractor of the Year by McMillin Homes
Proud member of CEDIA
Proud member of GSABA

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Smart Home Security Upgrades

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Smart security. Made simple.

The Dominion Home Security

Shavano Park Home Security Systems

Get Alarm Monitoring as low as $14.95 / month*

SECURE YOUR HOME OR BUSINESS TODAY!

GET A FREE QUOTE FAST!

LIMITED TIME

SPECIAL OFFER!

3 Months

Deferred Payment

*with qualifying purchase

Home Security & Alarm Monitoring in Shavano Park, TX

Builder Systems Group (BSG) Home Security

$14.95 Shavano Park Security Systems

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Why choose BSG to protect what matters most?

BSG accreditations, awards and memberships

Get Started Today

Call For Your No Obligation Consultation

Pay bill

Help

Sales

Shop

Smart security. Made simple.

Shavano Park Home Security Systems

Get Alarm Monitoring as low as $14.95 / month*

SECURE YOUR HOME OR BUSINESS TODAY!

GET A FREE QUOTE FAST!

LIMITED TIME

SPECIAL OFFER!

3 Months

Deferred Payment

*with qualifying purchase

Home Security & Alarm Monitoring in Shavano Park, TX

<img width="261" height="290" src="https://bsgtexas.com/wp-content/uploads/2022/10/Blue-Icon.png" alt="Builder Systems Group (BSG) Home Security Icon" title="The Dominion Home Security">Builder Systems Group (BSG) Home Security

$14.95 Shavano Park Security Systems

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Why choose BSG to protect what matters most?

BSG accreditations, awards and memberships

Get Started Today

Call For Your No Obligation Consultation

Pay bill

Help

Sales

Shop

Builder Systems Group (BSG) Home Security