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User codes for residential accounts can be viewed using the Alarm.com app and Alarm.com customer website.

View user codes using the Alarm.com app:

  1. Log into the Alarm.com app.
  2. Tap Menu.
  3. Tap Users.
    • If your account is using Access Control, tap User Access, then tap Users.
  4. Tap More.
  5. In More Options, tap Show user codes.

View user codes using the Alarm.com customer website:

  1. Log into the Alarm.com customer website.
  2. Click Users.
    • If your account is using Access Control, click User Access, then click Users.
  3. Click More, then click Show user codes.