Coronavirus (COVID-19) Notice:
See the steps BSG is taking to keep our employees and customers safe.
BSG (Builder Systems Group) is in the business of life safety, and the well-being of our customers and employees is our number one priority. We are sensitive to the intense impact the coronavirus (COVID-19) outbreak is having across the globe, and also in our local communities where we live and provide service.
Each day, we learn more critical information about COVID-19. Please be assured, we are following the current guidance from leading government and health authorities to ensure we are taking the right actions to protect our customers, employees, and the communities where we operate.
You chose BSG as your security company because we offer real security for real peace of mind. We work hard to ensure the safety of your family or business, provide a positive experience with all of our employees, and deliver exceptional local monitoring services. During these unprecedented times BSG is also working hard to promote health and safety among our customers and employees.
As this situation evolves, we will update this page with the most up-to-date information.
No interruption to your monitoring services
Our 24-hour professional monitoring operations remain fully staffed by our highly trained in-house team of protection specialists who are ready to jump into action. Essential steps have been taken to ensure the health and safety of our employees so they can continue to provide excellent, uninterrupted BSG service. Whether your needs involve burglary, fire, or a medical emergency, we are here for you when you need us.
Support and Service
Our in-house Service Team Members are here to help. At this time, we will try to handle most security system troubleshooting remotely but our Technicians are ready and prepared to come to your location for further assistance. Both in the field and office our employees are staying healthy by staying home if sick, regularly washing their hands, disinfecting and sanitizing work spaces, and wearing gloves and/or face masks for extra precaution.
Safe in-person home and business visits
We fully appreciate the trust our customers extend to us when we visit their homes and businesses. BSG technicians and security consultants visiting your sites will adhere, as always, to the highest standards of cleanliness.
Service call appointments to install, check security systems, and handle any needed repairs are currently operating normally. If you have been exposed to COVID-19 or have flu-like systems, please prioritize your health. We will work with you to reschedule.
When visiting your home or business, we will follow best practices for health and safety. If our representatives feel they may be in an unsafe environment, they will communicate directly and work with you to reschedule your on-site appointment. We appreciate your understanding.
Caring for our employees
We are focused on making it as easy as possible for our people to stay healthy and make the right decisions for themselves and their families.
At our facilities and within our vehicle fleet, we have increased our already thorough cleaning and sanitization practices. Our employees have been asked to suspend all unnecessary business travel and practice social distancing as much as is practical. Employees with any illness are being told to stay home and rest, and seek medical attention as needed.
We have full confidence in BSG to take the needed precautions to stay healthy and protect themselves, their co-workers, and the people they serve.
New Systems and/or Services
Safety and security is always top-of-mind during uncertain times and our knowledgeable Security Consultants are available for phone calls, emails, and on-site meetings. If you or someone you know is in need of security please call us at (855) 697-6278.
Moving forward together
We will continue to closely monitor the situation, evaluating and implementing additional measures to support our customers and communities as needs arise.
If the COVID-19 crisis is affecting your business or your ability to pay, please give us a call at (855) 697-6278 to discuss your options.
For additional information about COVID-19, get the latest information from the Centers for Disease Control and Prevention (CDC) or your local health department website.